DESKTOP ENVIRONMENT SYSTEM A CHOICE FOR THE MANAGMENT IN THE EXTERNAL CARE

Abstract

The present investigation was carried out at Nova Clínica Santa Anita of the City of Santo Domingo between years 2016 and 2017. It was verified that the institution has different sections for the health care, being the primary care the one of greater affluence of patients. For the diagnosis of this problem the techniques of research observation and documentary review were used. Statistical processing of the diagnostic results allowed us to recognize that the mean number of patients attended per day was 24 and were therefore used as a reference for the study. Patients treated show dissatisfaction with the delay in the creation of the record of the clinical history by being taken manually this in turn delays the care that this should receive by the specialized health professionals. This problem limits the smooth communication between the area and the laboratories that sometimes do not perform the tests for loss of applications or for illegibility of the requirements. As an alternative solution is developed a computer system desktop environment that aligned to national and international standards facilitates the digitization process of creating medical records of the patient and facilitates the management of clinical information of the same that is generated in the area of ​​care primary. The proposal would determine that the use of the computer system streamlines the healthcare process, generates a high level of patient satisfaction and a considerable economic impact.