The role of ICT in the port supply chain: the case of the port of Manzanillo, Mexico
DOI:
https://doi.org/10.36825/RITI.07.14.020Abstract
The aim of this research is to identify and analyze the role of information and communications technologies (ICT) in the port supply chain of Manzanillo, Mexico, specifically in the customs clearance procedures of containerized cargo. The research provides important elements for further analysis on the effect of ICT in the entire supply chain. Through the application of a survey of customs agencies, shipping lines, transport carrier companies and in-bond facilities, using stratified sampling, it was possible to identify and analyze that ICT are relevant in the customs clearance procedures of containerized cargo in the port of Manzanillo being important electronic connectivity systems and identification and traceability systems.
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